"For all intents and purposes, I was bilked. By this point, I realize, 'Oh my god, I got taken,'" Burke said. He wanted an explanation at the very least, but to no avail. That $140 bill was from only two years ago, the last time Burke had his chimney cleaned by a professional.Īfter finding this old bill, he tried calling the company who charged him almost 10 times the amount.īurke needed more than just a spoonful of sugar to help this high cost go down, pardon the Mary Poppins reference. The previous chimney company - I pulled the invoice - to clean the chimney was $140, not $1,000." "I dig through my receipts and find my previous chimney company.
"After the fact, I paid the bill and everything, and then I was wondering, 'That bill was high,'" Burke said. It was at this point Burke raised his suspicions that the company was less-than-legitimate. We're going to clean this out, get you safe, so your house doesn't burn down,' putting actually fear into me, like, 'Oh my god, I'm sitting on a bomb,'" Burke said.Īfter the cleaning, a couple of things raised alarms for Burke.įirst, he thought it was odd the company name misspelled the city of San Marcos' name.īurke also was thrown off by how much the technician played up the fire risks while upselling services.ĪLSO | Austin police help locate, return stolen vehicle and dog to ownerįinally, the total bill for the cleaning raised his eyebrows: $1,200 for only two hours of work. " telling me, 'Oh, there's a lot of buildup, very heavy buildup, very dangerous. Before using it to heat up his living room and risk a fire, he decided to call San Marcus Chimney Sweep. Bryan Burke noticed his chimney was in need of cleaning.
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